Sneaker Retail CX Associate — Great Benefits & Growth

Footlocker; Tees Valley; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

28 days holiday – plus an extra day

Associate discount of 30 – 50%

WellHub - Daily Wellbeing options

Employee Assistance Program – Retail

Sick Payscheme

Head Office Internships

Striper AmbassadorProgramme

Development Opportunities

Job summary

Foot Locker in Middlesbrough is seeking an enthusiastic Sales Associate to engage customers, drive sales, and deliver a top-notch in-store experience. You will work with teammates to meet personal and productivity goals while staying knowledgeable about products and trends.

You’ll build conversations, assess customer needs, and contribute to a friendly, inclusive store environment with flexible availability to cover nights, weekends, and holidays.

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Skills

Retail experience

Customer engagement

Flexibility

Night/weekend availability

Team player

Job description

Foot Locker in Middlesbrough is seeking an enthusiastic Sales Associate to engage customers, drive sales, and deliver a top-notch in-store experience. You will work with teammates to meet personal and productivity goals while staying knowledgeable about products and trends.

You’ll build conversations, assess customer needs, and contribute to a friendly, inclusive store environment with flexible availability to cover nights, weekends, and holidays.