Sneaker Enthusiast: Customer Experience Pro

Footlocker; Sheffield; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

From: £10.00 - £14.12 per hour

28 days holiday – plus an extra day a​

Associate discount of between 30 – 50%

WellHub - Daily Wellbeing options for

Employee Assistance Program – Retail  

Company Sick Payscheme

Head Office Internships

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Development Opportunities

Job summary

Foot Locker in Sheffield is seeking a friendly retail sales associate who loves sneakers and athletic apparel to create a great in-store experience for every customer.

You will engage customers, learn product trends, work as part of a team, and contribute to personal and store productivity goals while maintaining high service standards.

The role offers flexible hours, weekend and holiday shifts, and opportunities for development and advancement within Foot Locker.

Qualifications

• 0-3 years retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results through enthusiasm for customers and athletic products
• Initiates completion of tasks or activities without supervision
• Flexible availability – nights, weekends, and holidays

Responsibilities

• Ensure high levels of customer satisfaction by being knowledgeable on all products and collaborating with coworkers to provide excellent sales service
• Deliver sales, outstanding customer experience, and meet operational expectations
• Maintain personal and productivity goals
• Connect with every customer by asking open-ended questions to assess needs
• Learn and share product knowledge and trends to fit customer needs
• Maintain awareness of all product knowledge and upcoming trends
• Contribute to a positive and inclusive work environment

Skills

Retail experience

Customer engagement

Task initiation

Flexible availability

Job description

Foot Locker in Sheffield is seeking a friendly retail sales associate who loves sneakers and athletic apparel to create a great in-store experience for every customer.

You will engage customers, learn product trends, work as part of a team, and contribute to personal and store productivity goals while maintaining high service standards.

The role offers flexible hours, weekend and holiday shifts, and opportunities for development and advancement within Foot Locker.