Sneaker Store CX Champion

Footlocker; Milton Keynes; Sur place; GBP 14 000 - 19 000; Plein temps

Avantages offerts par ce poste

Hourly pay £10–£14.12 per hour

28 days holiday plus an extra day per

Employee discount 30–50%

Wellbeing initiatives – WellHub

Employee Assistance Program – Retail

Sick pay

Head Office internships

Ambassador Programme

Development opportunities

Résumé du poste

Foot Locker in Milton Keynes is seeking a frontline retail associate to deliver high-quality customer service and drive sales. You’ll engage customers with knowledgeable, friendly conversations, learn the latest athletic products, and work with teammates to achieve store goals.

Flexible availability including nights, weekends, and holidays is valued. This role offers an opportunity to contribute to a positive store environment while growing product expertise and customer experience capabilities.

Qualifications

• 0-3 years of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated by interacting with customers and athletic products
• Initiates completion of tasks without supervision
• Flexible availability – nights, weekends, and holidays

Responsabilités

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains awareness of product knowledge, and current or upcoming product/trends
• Contributes to a positive and inclusive work environment

Connaissances

Customer service

Communication

Team player

Description du poste

Foot Locker in Milton Keynes is seeking a frontline retail associate to deliver high-quality customer service and drive sales. You’ll engage customers with knowledgeable, friendly conversations, learn the latest athletic products, and work with teammates to achieve store goals.

Flexible availability including nights, weekends, and holidays is valued. This role offers an opportunity to contribute to a positive store environment while growing product expertise and customer experience capabilities.