SMB Growth & Cross-Sell Sales Executive

Global Payments Inc.; Gateshead; On-site; GBP 40,000 - 65,000; Full time

Job summary

Global Payments Inc. is seeking a Sales Executive to join our Cross Sales team in the United Kingdom. You will manage a portfolio of SMB customers, acting as the primary commercial contact and driving cross-sell, upsell and product penetration opportunities.

You’ll lead account plans, forecast opportunities, and collaborate with product specialists to deliver the best outcomes for customers and the business, while focusing on revenue growth and customer retention.

Qualifications

• A track record of growing customer relationships and delivering commercial results.
• Experience managing a portfolio of customers within a target-driven environment.
• Strong commercial acumen and customer-focused problem-solving skills.
• The ability to balance revenue growth, customer retention and relationship management.
• Energy, resilience and accountability for delivering against ambitious targets.

Responsibilities

• Own a portfolio of SMB customers as the primary commercial contact and build long-term relationships.
• Drive revenue growth and portfolio value through cross-sell, upsell and product penetration opportunities in line with sales targets.
• Protect and grow recurring revenue, proactively managing retention risks and reducing attrition.
• Develop and execute account plans, identifying growth opportunities and prioritising activity to maximise commercial outcomes.
• Manage the sales pipeline, progressing opportunities from identification through to close while maintaining accurate forecasting.
• Lead customer engagement, conducting regular business reviews and aligning solutions to customer needs and objectives.
• Deliver against revenue, retention and activity targets, maintaining high levels of productivity and performance.
• Maintain accurate customer, opportunity and forecast data, ensuring strong pipeline visibility and reporting.
• Collaborate with product specialists and wider stakeholders to deliver the best outcomes for customers and the business.

Skills

Sales experience

Portfolio management

Customer relationships

Commercial acumen

Problem solving

Job description

Global Payments Inc. is seeking a Sales Executive to join our Cross Sales team in the United Kingdom. You will manage a portfolio of SMB customers, acting as the primary commercial contact and driving cross-sell, upsell and product penetration opportunities.

You’ll lead account plans, forecast opportunities, and collaborate with product specialists to deliver the best outcomes for customers and the business, while focusing on revenue growth and customer retention.