Smart Meter Care Advisor – Hybrid, Leeds

Page Personnel; Ledston; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Free parking

Excellent progression

Immediate interviews

Job summary

Michael Page is hiring a Permanent Meter Customer Care Advisor to join the Leeds team. The role focuses on supporting customers with complex metering queries and providing SME expertise on smart meter performance while working with engineers to book works and installations.

You will be part of a fast-growing energy business offering strong development opportunities, a supportive team, and a hybrid working arrangement in a central Leeds location.

Qualifications

• Experience in energy and metering
• Strong analytical and data reporting skills
• Excellent communication and teamwork abilities

Responsibilities

• Provide support for customers with complex metering queries
• Act as subject matter expert for smart meter performance
• Collaborate with engineers and offshore CS team to book works and installations
• Produce reports and compile information to support decisions

Skills

Energy sector experience

Metering knowledge

Data analysis

Tools

CRM systems

Reporting tools

Job description

Michael Page is hiring a Permanent Meter Customer Care Advisor to join the Leeds team. The role focuses on supporting customers with complex metering queries and providing SME expertise on smart meter performance while working with engineers to book works and installations.

You will be part of a fast-growing energy business offering strong development opportunities, a supportive team, and a hybrid working arrangement in a central Leeds location.