Field Service Engineer, Redditch, UK

Jungheinrich; Redditch; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

Overtime paid at enhanced rates

Training and development

Job summary

Jungheinrich is seeking a Field Service Engineer to support customers across the Redditch region. This hands-on role involves maintenance, fault finding, and on-site service, with a focus on high-quality workmanship and customer satisfaction.

You will work autonomously, manage your diary, complete accurate service reports, and identify upsell opportunities. A valid UK driving licence and practical engineering experience are essential.

Qualifications

• Solid mechanical and electrical fault‑finding skills.
• Experience in a field-based or customer-facing role.
• Full UK driving licence.

Responsibilities

• Carry out planned maintenance and reactive repairs on materials handling equipment.
• Diagnose faults using electrical and mechanical troubleshooting skills.
• Complete accurate service reports, documentation and parts management.
• Deliver excellent customer service on-site as a company ambassador.
• Identify upsell opportunities and additional work where appropriate.
• Ensure health and safety compliance at all times.

Skills

Fault finding

Electrical diagnostics

Mechanical skills

Customer service

Time management

Communication

Initiative

Teamwork

Job description

Field Service Engineer - Materials Handling | Field-Based | Redditch, UK | Competitive Salary + Overtime + Company Vehicle

We're currently recruiting a Field Service Engineer to join a growing engineering team, supporting customers across the Redditch region. This is a fantastic opportunity for a hands‑on engineer who enjoys varied, autonomous work, building relationships with customers while maintaining high-quality service standards.

Key Responsibilities

• Carry out planned preventative maintenance (PPM) and reactive repairs on materials handling equipment
• Diagnose faults using electrical and mechanical troubleshooting skills
• Complete accurate service reports, documentation, and parts management
• Deliver excellent customer service on‑site, acting as a company ambassador
• Identify upsell opportunities and additional work where appropriate
• Ensure full health & safety compliance at all times

About You

We're looking for candidates with a strong engineering mindset and practical experience, ideally from one of the following backgrounds:

• Automotive / Vehicle Technician
• HGV / Plant / Forklift Engineering
• Agricultural or Military Engineering

You’ll also have:

• Solid mechanical and electrical fault‑finding skills
• Experience working in a field‑based or customer‑facing role
• The ability to work independently and manage your own schedule
• A full UK driving licence

What’s in It for You

• Competitive base salary + overtime paid at enhanced rates
• Company vehicle (fully equipped)
• Ongoing training and development opportunities
• Stable, long‑term career in a high‑demand engineering sector
• Supportive team environment with strong progression potential

Key Skills

• Fault finding & diagnostics
• Time management & organisation
• Customer service & communication
• Problem-solving
• Initiative & teamwork