Onsite Service Engineer – Materials Handling & Repairs

Jungheinrich; Ellesmere Port; On-site; GBP 36,000 - 48,000; Full time

Job summary

Jungheinrich in Ellesmere Port is seeking a Site Engineer to join our service team, responsible for repair and preventative maintenance of materials handling and ancillary equipment on site.

You will be a key technical representative on site, ensuring equipment reliability and excellent service delivery while supporting the Area Service Manager and maintaining strong customer relationships.

Qualifications

• Candidates should have mechanical and/or electrical engineering experience.
• Full UK driving licence.
• Experience in a customer-facing role.
• Ability to work independently and unsupervised.
• Proactive, professional approach with problem-solving skills.

Responsibilities

• Carry out preventative maintenance on materials handling and ancillary equipment.
• Diagnose faults and complete repairs efficiently and safely.
• Accurately complete service reports and timesheets.
• Manage and control parts stock on site.
• Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements.
• Liaise with the After Sales Office to provide customers with accurate repair updates and ETAs.
• Identify and communicate chargeable follow-up work, completing it in a timely manner.
• Ensure all company and customer health & safety procedures are strictly followed.
• Identify and pass on sales leads for equipment and After Sales products.
• Act as a Company Ambassador at all times.

Skills

Mechanical

Electrical

Job description

Jungheinrich in Ellesmere Port is seeking a Site Engineer to join our service team, responsible for repair and preventative maintenance of materials handling and ancillary equipment on site.

You will be a key technical representative on site, ensuring equipment reliability and excellent service delivery while supporting the Area Service Manager and maintaining strong customer relationships.