Site Maintenance & Customer Service Lead

Jungheinrich Internal; Felixstowe; On-site; GBP 28,000 - 36,000; Full time

Job summary

Uniserve Felixstowe is seeking a Site Supervisor (Without Staff) to undertake repair and preventative maintenance of materials handling and related equipment, and to accurately complete service reports and time sheets.

You will manage parts stock, build strong customer relationships, liaise with the after sales office, identify chargeable follow-up work, and act as a Company Ambassador at all times. Working hours are Monday to Friday, 06:00–14:00.

Qualifications

• Clean driving license or equivalent.
• Experience in customer-facing environments.
• Able to work unsupervised.

Responsibilities

• Repair and preventative maintenance of materials handling and ancillary equipment.
• Accurately complete service reports and time sheets.
• Manage and control parts stock.
• Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations.
• Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and ETA.
• Identify sales leads for the Jungheinrich range of equipment and After Sales products.
• Act as a Company Ambassador at all times.

Skills

Driving license

Customer facing

Independent

Job description

Uniserve Felixstowe is seeking a Site Supervisor (Without Staff) to undertake repair and preventative maintenance of materials handling and related equipment, and to accurately complete service reports and time sheets.

You will manage parts stock, build strong customer relationships, liaise with the after sales office, identify chargeable follow-up work, and act as a Company Ambassador at all times. Working hours are Monday to Friday, 06:00–14:00.