Field Service Engineer: Materials Handling & Maintenance

Jungheinrich Internal; Doncaster; On-site; GBP 30,000 - 50,000; Full time

Job summary

Jungheinrich is seeking a Site Engineer to support Tesco, Doncaster, with on-site preventative maintenance and repair of materials handling equipment. You will complete service reports, manage parts stock, and liaise with the after-sales team to ensure timely information for customers.

The ideal candidate has mechanical/electrical bias, a clean licence, and prior experience in customer-facing roles. 40-hour week with rotating shifts; willingness to work outside normal hours is required.

Qualifications

• Mechanical and electrical biased engineers with maintenance/service background.
• Clean driving licence and a good level of education.
• Experience in a customer facing environment and ability to work unsupervised.

Responsibilities

• Preventative maintenance of materials handling and ancillary equipment on site.
• Repair of materials handling and ancillary equipment as needed.
• Accurately complete service reports and timesheets.
• Manage and control parts stock to minimise downtime.
• Build customer relationships through effective communication and meet contractual obligations.
• Coordinate with after-sales to provide accurate repair times and ETAs.
• Identify and communicate chargeable follow-up work to customers promptly.
• Adhere to all health & safety procedures and company policies.
• Act as a Jungheinrich ambassador and identify sales leads for equipment and after-sales products.

Skills

Maintenance planning

Electrical systems

Mechanical troubleshooting

Customer service

Time management

Team collaboration

Shift work

Job description

Jungheinrich is seeking a Site Engineer to support Tesco, Doncaster, with on-site preventative maintenance and repair of materials handling equipment. You will complete service reports, manage parts stock, and liaise with the after-sales team to ensure timely information for customers.

The ideal candidate has mechanical/electrical bias, a clean licence, and prior experience in customer-facing roles. 40-hour week with rotating shifts; willingness to work outside normal hours is required.