Site Service Supervisor - Materials Handling & Maintenance

Jungheinrich Uk Ltd; Felixstowe; On-site; GBP 26,000 - 34,000; Full time

Job summary

Jungheinrich UK Limited is seeking a field service technician to perform preventative maintenance and repairs on materials handling equipment. The role focuses on delivering high-quality service, completing accurate reports, and maintaining stock levels.

You will build strong relationships with customers and work closely with the after sales team to meet contractual obligations. The ideal candidate holds a clean driving license, has experience in customer-facing roles, and can work unsupervised.

Qualifications

• Clean driving license.
• Experience in a customer-facing environment.
• Able to work unsupervised.

Responsibilities

• Perform preventative maintenance of materials handling and ancillary equipment.
• Carry out repairs of materials handling and ancillary equipment.
• Complete service reports and time sheets accurately.
• Manage and control parts stock.
• Build strong customer relationships and meet contractual obligations.
• Coordinate with the after sales office for repair times and ETA.
• Identify chargeable follow-up work and communicate to the customer.
• Ensure compliance with health and safety procedures.
• Pass on sales leads for Jungheinrich equipment and After Sales products.
• Act as a Company Ambassador at all times.

Skills

Customer facing

Time management

Problem solving

Communication

Accountability

Initiative

Business acumen

Negotiation and influencing

Education

Good level of education

Job description

Jungheinrich UK Limited is seeking a field service technician to perform preventative maintenance and repairs on materials handling equipment. The role focuses on delivering high-quality service, completing accurate reports, and maintaining stock levels.

You will build strong relationships with customers and work closely with the after sales team to meet contractual obligations. The ideal candidate holds a clean driving license, has experience in customer-facing roles, and can work unsupervised.