RA064 | Site Supervisor (No Staff)

Jungheinrich Internal; Felixstowe; On-site; GBP 28,000 - 36,000; Full time

Job summary

Uniserve Felixstowe is seeking a Site Supervisor (Without Staff) to undertake repair and preventative maintenance of materials handling and related equipment, and to accurately complete service reports and time sheets.

You will manage parts stock, build strong customer relationships, liaise with the after sales office, identify chargeable follow-up work, and act as a Company Ambassador at all times. Working hours are Monday to Friday, 06:00–14:00.

Qualifications

• Clean driving license or equivalent.
• Experience in customer-facing environments.
• Able to work unsupervised.

Responsibilities

• Repair and preventative maintenance of materials handling and ancillary equipment.
• Accurately complete service reports and time sheets.
• Manage and control parts stock.
• Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations.
• Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and ETA.
• Identify sales leads for the Jungheinrich range of equipment and After Sales products.
• Act as a Company Ambassador at all times.

Skills

Driving license

Customer facing

Independent

Job description

RA064 || Site Supervisor (Without Staff)

Uniserve, Felixstowe

Reports to: Area Service Manager

Department: Customer Service

Location: Uniserve, Felixstowe

Closing Date: Wednesday 26th August 2026

The Role

• Repair and preventative maintenance of materials handling and ancillary equipment.

Role Responsibilities

• Preventative maintenance of materials handling and ancillary equipment.
• Repair of materials handling and ancillary equipment.
• Accurately complete service reports and time sheets.
• Manage and control parts stock.
• Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations.
• Close liaison with the after sales office to ensure accurate information for customers inregards to repair times and estimated times of arrival.
• Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner.
• Ensure all company and customer health and safety procedures are met.
• Identify sales leads for the Jungheinrich range of equipment and After Sales products.
• Act as a Company Ambassador at all times.

In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Area Service Manager such as call out and working outside of normal working hours (please note that this list is not exhaustive

Person Requirements

• The ideal candidate will hold a clean driving license and have a good level of education.
• They will also have experience of working in a customer facing environment and be used to working unsupervised.

Working Hours

• Monday to Friday, 06:00-14:00

Competencies Required

• Time Management
• Problem solving
• Flexibility
• Accountability
• Adaptability
• Initiative
• Business acumen
• Customer orientation
• Decision making
• Innovation
• Negotiation and influencing
• Team working