SIA Security at Haven

Haven; Ayr; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Fully funded qualifications

Staff discounts on Haven Holidays

Facilities access and partner offers

Job summary

Haven in Ayr, SCT, GB is seeking a Security Team Member. This on-site role involves being part of a 24-hour security operation to maintain a safe, welcoming environment for guests, owners and staff.

Requirements include a valid SIA Door Supervisor license, security experience preferred, and strong communication. The role offers opportunities for career development with inclusive training and benefits.

Qualifications

• Hold a valid SIA Door Supervisor license.
• Experience in security, preferably hospitality or leisure.
• Excellent communication, calm under pressure.

Responsibilities

• Monitor and patrol the holiday park to ensure safety for guests, owners and team.
• Manage park access, verifying authorised individuals and guests.
• Respond to incidents, alarms, medical emergencies promptly and professionally.
• Keep accurate incident records and report to management.
• Provide friendly guest service and assist with queries.
• Collaborate with colleagues to maintain a safe environment.

Skills

SIA Door Supervisor license

Security experience

Strong communication

Attention to detail

Flexibility

Customer service

Job description

SIA Security at Haven in Ayr, SCT, GB

This Full time on site position offers great opportunities for career growth.

• Position: Security Team Member
• Type: Full-Time / Part-Time / Seasonal
• Pay Rates: £13.71 per hour

Join our One Great Team at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team.

We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!

Key Responsibilities

• Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Requirements

• Must hold a valid SIA Door Supervisor (DS) license.
• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.