SIA Security

Haven; Greater London; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Inclusive environment

Funding for qualifications

Career development

Staff discounts

Job summary

Haven is seeking a Security Team Member to help maintain a safe and secure environment for guests, owners, and team members at our holiday park in the UK.

The role requires a valid SIA Door Supervisor license and offers diverse shifts, including nights and weekends. You will join a 24-hour security operation, at the heart of delivering a safe and enjoyable experience for all park visitors and staff.

Qualifications

• Must hold a valid SIA Door Supervisor license (DS).
• Experience in security, hospitality or leisure is advantageous.
• Excellent communication and professional demeanor.
• High attention to detail and strong observational skills.
• Flexible shifts including nights, weekends and bank holidays.

Responsibilities

• Monitor and patrol the holiday park to ensure safety for guests and staff.
• Manage park access and permit only authorised individuals.
• Respond to security incidents, alarms or guest concerns promptly.
• Keep clear, accurate incident records and report to management.
• Provide friendly guest experiences and assist with queries.
• Collaborate with team members to maintain a safe environment.

Skills

Strong communication

Calm under pressure

Attention to detail

Team collaboration

Education

SIA Door Supervisor license

Job description

Position: Security Team Member Type: Full-Time / Part-Time / Seasonal Pay Rates: £13.71 per hour Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team. We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!

Key Responsibilities

• - Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
• - Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• - Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• - Maintain detailed and accurate records of incidents, reporting to management as required.
• - Provide friendly and helpful guest experiences, assisting with information on guest queries.
• - Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Requirements

• - Must hold a valid SIADoor Supervisor (DS) license.
• - Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• - Strong communication skills, with the ability to remain calm and professional in challenging situations.
• - High attention to detail and excellent observational skills.li>
• - Flexibility to work shifts, including nights, weekends, and bank holidays.
• - Commitment to delivering excellent service in line with Haven’s values.

What We Offer

• - An inclusive, supportive work environment.
• - Comprehensive training and ongoing support.
• - Career development opportunities, including fully funded qualifications.
• - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!