Showroom Host & Customer Experience Coordinator

Securitas UK; Dunfermline; Presencial; GBP 22 000 - 30 000; Tempo integral

Resumo da oferta

Toyota Halbeath is seeking a Centre Host to greet visitors, assist showroom customers, and promptly respond to their needs. You will manage the switchboard, relay messages, and keep emails and complaints addressed in a timely fashion.

In this role you will maintain the showroom and promotional materials, record footfall and inquiry sources, and provide weekly updates to the Sales Department. You may also support promotional events to boost customer engagement.

Responsabilidades

• Visitor and Customer Assistance: Greet visitors warmly, monitor showroom customers, and promptly attend to their needs.
• Efficient Communication: Manage the switchboard professionally, promptly relay messages, and ensure timely responses to emails and complaints.
• Showroom and Facility Maintenance: Keep the showroom and promotional materials well‑organised, clean, and fully stocked.
• Tracking and Reporting: Record showroom footfall, sales inquiry sources, and maintain an appointment diary; provide weekly updates to the Sales Department.
• Support for Events: Assist with promotional activities to enhance customer engagement.

Descrição da oferta de emprego

Toyota Halbeath is seeking a Centre Host to greet visitors, assist showroom customers, and promptly respond to their needs. You will manage the switchboard, relay messages, and keep emails and complaints addressed in a timely fashion.

In this role you will maintain the showroom and promotional materials, record footfall and inquiry sources, and provide weekly updates to the Sales Department. You may also support promotional events to boost customer engagement.