Showroom Host

Listers Group Limited; Coventry; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

25 days holiday

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits

Long service incentives

Staff referral scheme

In-house qualifications

Company Events

Job summary

Listers Group Limited, a Toyota dealership in Coventry, is seeking a polished Showroom Host to be the first point of contact for customers during the afternoon hours (1pm–6pm) from Monday to Friday. You will greet visitors, direct them to staff, answer inbound calls, and support events and promotions, with a strong focus on delivering an excellent customer journey and a confident, friendly manner.

We offer benefits including 25 days’ holiday, pension, wellness programme, sick pay and staff

Qualifications

• You will have experience in customer-facing roles and a proven ability to deliver an excellent customer journey.
• Be confident meeting new people daily and establishing rapport.
• A customer-centric approach to delivering first impressions.

Responsibilities

• Meet and greet visitors to the dealership before introducing customers to staff
• Receive inbound calls and direct to the appropriate department
• Support departments with customer events and promotions
• Some ad hoc/administrative duties

Job description

Job Introduction

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Toyota Dealership in Coventry.

The hours of work are Monday to Friday, 1pm to 6pm.

This isn't your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.

Role and Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties

About you

• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.