Showroom Host: Front-of-House Expert in Customer Experience

Listers Group; Coventry; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

25 days holiday

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional 

Company Events

Job summary

Listers Group in Coventry is seeking a polished Showroom Host for our Toyota Dealership. You will be the first point of contact for visitors, greeting customers, and directing them to the right staff. You’ll also handle inbound calls and assist with events, promotions and ad hoc admin duties.

The role runs Monday to Friday, 1pm to 6pm, and focuses on delivering an excellent customer journey and a great first impression of our dealership. Previous front-of-house experience is valued.

Qualifications

• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties

Job description

Listers Group in Coventry is seeking a polished Showroom Host for our Toyota Dealership. You will be the first point of contact for visitors, greeting customers, and directing them to the right staff. You’ll also handle inbound calls and assist with events, promotions and ad hoc admin duties.

The role runs Monday to Friday, 1pm to 6pm, and focuses on delivering an excellent customer journey and a great first impression of our dealership. Previous front-of-house experience is valued.