Showroom Host — Flexible Hours & Guest Experience Champion

Stoneacre; Tees Valley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Industry leading competitive salary

Flexible working patterns

Training and development programmes

Career progression opportunities

Pension scheme

Free onsite parking

Employee discounts

Wellness programme

Job summary

Stoneacre Motor Group in Tees Valley is seeking a Showroom Host to welcome customers and guide them to the right person, ensuring a warm, professional showroom experience. You will help create a standout customer journey and support daily showroom operations.

We offer career progression, industry-leading training, and a range of benefits. A full UK driving licence and good IT skills are desirable, with previous customer-facing experience preferred.

Qualifications

• Full UK driving licence required.
• Excellent customer service and interpersonal skills.
• GCSE English and Maths or equivalent.
• Experience in a customer-facing role, preferably automotive.

Responsibilities

• Greet customers and visitors and keep waiting times to a minimum.
• Offer refreshments and engage with products and services in a relaxed environment.
• Handle basic product queries with supporting information and provide professional service.
• Maintain showroom ambience and keep it clean and tidy.
• Direct inbound calls to relevant colleagues or departments.
• Support promotions and events and keep brochures up to date.
• Maintain accurate customer records and handover to sales.
• Attend training and meetings for continuous development.

Skills

Customer service

Team player

Communication

Organisation

IT literacy

Education

GCSE English

GCSE Maths

Job description

Stoneacre Motor Group in Tees Valley is seeking a Showroom Host to welcome customers and guide them to the right person, ensuring a warm, professional showroom experience. You will help create a standout customer journey and support daily showroom operations.

We offer career progression, industry-leading training, and a range of benefits. A full UK driving licence and good IT skills are desirable, with previous customer-facing experience preferred.