Showroom & Customer Service Advisor - Weekly Pay Fridays

Britannic Warehouse; Birmingham; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Permanent contract possibility

Job summary

Atlantic Shopping near Birmingham City Centre is seeking a Customer Service Advisor to be the heartbeat of our busy team. You will assist digital and in-person buyers from order through to delivery, handling inquiries with warmth and professionalism in a modern showroom environment.

The role offers a 3-month contract with potential permanence, a weekday schedule, and a clear pathway to long-term growth within our family-run business.

Responsibilities

• Engaging Customer Support: Handle friendly inbound enquiries via phone and digital channels (strictly no cold calling) with a warm, professional touch.
• Seamless Order Management: Take ownership of processing online and showroom payments, coordinat-ing with couriers, and generating delivery labels.
• Supplier Coordination: Keep the wheels turning smoothly by liaising with our trusted suppliers and deliv-ery partners.
• Vibrant Showroom Support: Act as a welcoming face for visiting customers and assist with general admin-istration to keep our dynamic e-commerce business organised.

Job description

Atlantic Shopping near Birmingham City Centre is seeking a Customer Service Advisor to be the heartbeat of our busy team. You will assist digital and in-person buyers from order through to delivery, handling inquiries with warmth and professionalism in a modern showroom environment.

The role offers a 3-month contract with potential permanence, a weekday schedule, and a clear pathway to long-term growth within our family-run business.