Shopping Centre Operations Manager: Security & Facilities

ABM; Cramlington; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work

Perks at Work access

Job summary

ABM UK is seeking an experienced Operations Manager to lead site operations at Manor Walks Shopping Centre. You will ensure security, cleanliness and maintenance standards are delivered while managing budgets and reporting to clients and senior management.

The role requires leadership, excellent communication, and the ability to engage a diverse team across shifts, with a focus on safety, efficiency and customer service.

Qualifications

• Significant experience in operations management.
• Proven ability to lead security, hygiene and maintenance operations.
• Strong budget forecasting and cost control experience.

Responsibilities

• Manage the contract in line with company policies and procedures.
• Ensure high standards of cleanliness, hygiene and waste management.
• Oversee security deployments, rosters, and incident recording.

Skills

Leadership

Communication

Time management

IT literacy

Education

SIA Door Supervisor

Health & Safety Certificate

IOSH Qualification

Job description

ABM UK is seeking an experienced Operations Manager to lead site operations at Manor Walks Shopping Centre. You will ensure security, cleanliness and maintenance standards are delivered while managing budgets and reporting to clients and senior management.

The role requires leadership, excellent communication, and the ability to engage a diverse team across shifts, with a focus on safety, efficiency and customer service.