Shopping Centre Security & Customer Care Specialist

ABM UK; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

GP access

Mental health support

Get Fit programme

Financial support

Cycle to work

Perks at Work

Job summary

ABM UK at Gracechurch Shopping Centre is seeking a Security Officer to be the public face of the security team. You will deliver customer-focused service while maintaining high security standards across the centre.

The role involves regular patrols, proactive assistance to visitors, incident reporting, and close liaison with the control room. A strong team player with SIA and CCTV licenses and First Aid training is required.

Qualifications

• SIA and CCTV license essential.
• First Aid Training required.

Responsibilities

• Interact with visitors/tenants to provide first-class customer service.
• Carry out regular patrols across Gracechurch Shopping Centre.
• Safeguard a safe, non-threatening environment for visitors and tenants.
• Log non-conformances and incidents with the control room.
• Respond to emergencies and keep the team informed.

Skills

SIA license

CCTV

First aid

Customer service

Teamwork

Job description

ABM UK at Gracechurch Shopping Centre is seeking a Security Officer to be the public face of the security team. You will deliver customer-focused service while maintaining high security standards across the centre.

The role involves regular patrols, proactive assistance to visitors, incident reporting, and close liaison with the control room. A strong team player with SIA and CCTV licenses and First Aid training is required.