Shop Manager: Lead Team to Excellent Service & Growth

Greggs PLC; Hempstalls; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Holiday entitlement grows

Colleague share plans

Pension scheme (7% match)

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs PLC in the United Kingdom is hiring a Shop Manager to lead a team and deliver fast, friendly service across in-shop, delivery, Click+Collect and drive-thru channels. You will ensure excellent customer experiences and maintain shop standards.

You'll recruit, train and engage colleagues, manage wage controls and waste, participate in food preparation and customer service, and keep the shop welcoming and well-stocked. Competitive pay and Benefits are included.

Qualifications

• Experience leading a team in a food-on-the-go or retail setting.
• Proven ability to deliver excellent customer service.
• Experience managing shop standards and staff development.

Responsibilities

• Lead the team to deliver amazing results and maintain shop standards.
• Drive performance through recruitment, training and engagement.
• Monitor wage controls, waste and customer service standards.
• Participate in food preparation and customer service.
• Keep the shop clean, well-stocked and welcoming.

Skills

Team leadership

Customer service

Retail experience

Job description

Greggs PLC in the United Kingdom is hiring a Shop Manager to lead a team and deliver fast, friendly service across in-shop, delivery, Click+Collect and drive-thru channels. You will ensure excellent customer experiences and maintain shop standards.

You'll recruit, train and engage colleagues, manage wage controls and waste, participate in food preparation and customer service, and keep the shop welcoming and well-stocked. Competitive pay and Benefits are included.