Shop Manager: Lead a High‑Impact, Fast‑Service Team

Greggs plc; Basildon; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and Wellbeing App

Holiday entitlement grows

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc in Basildon, England is seeking a Shop Manager to lead and motivate the team to deliver fast and friendly service across in-shop, delivery, Click+Collect and drive thru channels. You will recruit, train and develop colleagues while maintaining high standards of service.

You will manage wage and waste controls, ensure a clean, well-stocked shop, and actively serve customers. This role offers competitive pay with commission and excellent employee benefits.

Qualifications

• If you have a track record as a Supervisor or Line Manager, you will have experience delivering excellent customer service in a food-on-the-go environment or retail.

Responsibilities

• Lead the team to deliver amazing results and maintain the excellent standards of the shop.
• Drive high performance through recruitment, training and development, and colleague engagement.
• Keep a close eye on wage controls, waste controls and customer service standards.
• Roll your sleeves up and get involved in food preparation and serving customers.
• Ensure the shop is clean, well-stocked and welcoming.

Job description

Greggs plc in Basildon, England is seeking a Shop Manager to lead and motivate the team to deliver fast and friendly service across in-shop, delivery, Click+Collect and drive thru channels. You will recruit, train and develop colleagues while maintaining high standards of service.

You will manage wage and waste controls, ensure a clean, well-stocked shop, and actively serve customers. This role offers competitive pay with commission and excellent employee benefits.