Shop Manager – Lead a High-Impact Team & Profit Share

Greggs PLC; Workington; On-site; GBP 36,000 - 38,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing 10% of profits

Health and Wellbeing App

Holiday entitlement grows with career

Colleague share plans

Pension scheme 7% match

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc is seeking a Shop Manager to lead a team and provide fast, friendly service across in-store and online channels. You will drive performance, recruit and develop staff, and ensure the shop runs smoothly with high standards of cleanliness and stock levels.

The role focuses on delivering brilliant customer experiences, managing operation basics, and supporting a culture of inclusion and teamwork. Competitive pay with benefits is offered.

Qualifications

• Track record as Supervisor or Line Manager with focus on customer service.
• Experience delivering excellent service in a food-on-the-go or retail setting.
• Supportive of an inclusive culture and team development.

Responsibilities

• Lead the team to deliver results and maintain shop standards.
• Drive recruitment, training, development and engagement of colleagues.
• Monitor wage controls, waste, and customer service standards.

Skills

Customer service

Team leadership

Retail experience

Food-on-the-go

Job description

Greggs plc is seeking a Shop Manager to lead a team and provide fast, friendly service across in-store and online channels. You will drive performance, recruit and develop staff, and ensure the shop runs smoothly with high standards of cleanliness and stock levels.

The role focuses on delivering brilliant customer experiences, managing operation basics, and supporting a culture of inclusion and teamwork. Competitive pay with benefits is offered.