Shop Manager: Lead Team, Drive Service & Growth

Greggs plc; Methil; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay plus commission

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Profit sharing

Health and Wellbeing App

Holiday entitlement grows with you

Colleague share plans

Pension scheme with 7% match

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc in the United Kingdom is looking for a Shop Manager to lead and motivate the team, delivering fast and friendly service across in-shop, delivery, Click + Collect and drive-thru. You’ll ensure customers have a brilliant experience whether they order in store or online.

Your typical day will involve recruiting, training and developing colleagues, driving performance, maintaining shop standards, managing stock and food preparation, and creating a welcoming, clean environment.

Qualifications

• Experience as a Supervisor or Line Manager delivering excellent customer service.
• Background in a food-on-the-go environment or retail is preferred.

Responsibilities

• Lead the team to deliver excellent results and maintain shop standards.
• Recruit, train and engage colleagues to drive performance.
• Ensure the shop is clean, well-stocked and welcoming for customers.
• Involve in food preparation and serving customers as needed.

Skills

Team leadership

Customer service

People development

Job description

Greggs plc in the United Kingdom is looking for a Shop Manager to lead and motivate the team, delivering fast and friendly service across in-shop, delivery, Click + Collect and drive-thru. You’ll ensure customers have a brilliant experience whether they order in store or online.

Your typical day will involve recruiting, training and developing colleagues, driving performance, maintaining shop standards, managing stock and food preparation, and creating a welcoming, clean environment.