Shop Manager: Lead Team, Drive Service & Earn Commission

Greggs plc; Wigan; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Commission

Staff discount 50%

Free hot drinks

Paid breaks

Profit sharing 10%

Wellbeing app

Pension match 7%

Long service awards

Employee assistance

Job summary

Greggs plc in the United Kingdom is looking for a Shop Manager who will lead a team to deliver fast and friendly service across in-store, delivery, Click + Collect, and drive-thru channels. You will recruit, train, and develop colleagues, monitor cost controls, and ensure the shop is clean, stocked, and welcoming while delivering excellent customer service and food-on-the-go operations.

Competitive pay with commission and a range of staff benefits including discount, health and wellbeing

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Proven ability to deliver excellent customer service.
• Experience in food-on-the-go or retail settings is advantageous.

Responsibilities

• Lead and motivate the team to deliver fast, friendly service.
• Recruit, train and develop colleagues to maintain high standards.
• Monitor wage and waste controls and customer service standards.
• Prepare food, serve customers and keep the shop clean and welcoming.

Skills

Team leadership

Customer service

Retail experience

Food preparation

Job description

Greggs plc in the United Kingdom is looking for a Shop Manager who will lead a team to deliver fast and friendly service across in-store, delivery, Click + Collect, and drive-thru channels. You will recruit, train, and develop colleagues, monitor cost controls, and ensure the shop is clean, stocked, and welcoming while delivering excellent customer service and food-on-the-go operations.

Competitive pay with commission and a range of staff benefits including discount, health and wellbeing