Shipping Coordinator

Spider Web Recruitment Ltd; Basildon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global port agency in Basildon is seeking a Shipping Coordinator to oversee vessel operations and ensure compliance with regulations. This full-time permanent role includes coordinating arrivals and departures, managing documentation, and liaising with stakeholders. The ideal candidate has experience in logistics, excellent communication skills, and a valid UK driving license. Join us and impact maritime logistics positively.

Benefits

Competitive salary with allowances

25 days annual leave plus bank holidays

Company pension scheme

Bonus payment and hybrid working options

Employee assistance programme

Qualifications

• Experience in logistics or the shipping industry.
• Ability to handle unexpected challenges.
• Valid UK driving license and own car.

Responsibilities

• Coordinate vessel arrivals and departures.
• Liaise with ship captains and port authorities.
• Manage essential shipping documentation.
• Ensure compliance with international shipping laws.
• Provide out of hours office cover.

Skills

Verbal communication

Written communication

IT literacy (MS Word, Excel, Outlook)

Customer-oriented

Job description

Overview

Shipping Coordinator/ Ship Agent/ Port Operator/ Boarding Agent – Do you have experience within the shipping or logistics sector? Are you looking for a new challenge and would you like to join a fantastic global port agency?

Spider is advertising on behalf of our client who is looking for a Shipping Coordinator to join them full-time on a permanent basis based in Basildon, Essex.

Why them?

They pride themselves on being a trusted supply chain partner for over 180 years. With their experience and dedication to excellence, they provide tailored solutions that ensure seamless logistics operations across the globe. They are on the lookout for a motivated Ships Agency Operator who thrives in a collaborative environment and is eager to contribute to their mission of delivering exceptional service in the maritime industry.

Fantastic company benefits

• Competitive Salary: depending on experience - salary package will include car and fuel allowance, plus overtime.
• Holiday: 25 days annual leave plus bank holidays, increasing after years’ service.
• Pension: company pension scheme available.
• Hours: Your core hours will be working Monday to Friday 9am – 5pm in the office in Basildon, with an out of hours rota (based from home) that includes evening, weekends and bank holidays (paid overtime).
• Employee extras such as: Cycle to work scheme, Electric Vehicle scheme, Employee Assistance Programme, Bonus Payment, Hybrid working, Life Assurance.

About the role

As a Shipping Coordinator, you will be the vital link between shipping companies, port authorities, and clients, orchestrating port operations with finesse. Your role will be pivotal in ensuring timely vessel arrivals and departures while maintaining accurate documentation and compliance with regulations. This is not just a job; it is an opportunity to be a central figure in an ever-evolving maritime landscape where teamwork and communication are key to our success.

Main duties and responsibilities

• Coordinate and maintain vessel arrivals and departures, ensuring timely berthing and departure procedures.
• Liaise with ship captains, port authorities, and clients to facilitate smooth operations.
• Manage essential documentation, including bills of lading, customs declarations, and other relevant paperwork.
• Ensure compliance with port regulations, international shipping laws, and safety standards.
• Provide support in resolving operational challenges and unforeseen issues that may arise.
• Monitor and update clients on vessel schedules, delays, and any operational changes.
• Collaborate with customs officials, freight forwarders, and other stakeholders to streamline processes.
• Follow Company procedures in accordance with the Port Agency Manual and Departmental Working Instructions.
• Provide out of hours office cover on a rota basis (boarding and phone duties) to include bank holidays, weekends and night working.

About you

You are a passionate team player who understands the importance of clear communication and collaboration. With a solid foundation in logistics or the shipping industry, you bring excellent verbal and written communication skills. You will be adept at handling unexpected challenges with poise. Your IT literacy, particularly in MS Word, Excel, and Outlook, equips you to maintain accurate records and efficient filing systems. Your customer-oriented nature enables you to build lasting relationships with clients while adapting to the fast-paced maritime environment. Although the office is mainly desk based you must be comfortable with going out to the port if needed. A valid UK driving license, your own car, and the flexibility to travel are essential, as is the willingness to step outside normal office hours when needed.

This role is based in Basildon, Essex. If you are successful for this role you will be required to prove your right to work in the UK.

Join our clients' dynamic team and be part of a legacy that has shaped maritime logistics for over a century. If you are ready to take the next step in your career and make a significant impact in the shipping industry, we want to hear from you! Apply now for this Shipping Coordinator role by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

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