Shipping Controller

Butler Ross; Epping Forest; On-site; GBP 35,000 - 45,000; Full time

Job summary

A well-established organisation in Epping Forest is seeking a permanent Shipping Controller. This role involves managing shipping documentation, coordinating with freight forwarders, and providing customer service related to shipping issues. The ideal candidate will have proficiency in Microsoft Office, strong communication skills, and a good understanding of shipping regulations. Offering a salary of up to £45,000, this position requires full on-site presence.

Qualifications

• Proficiency in Microsoft Office, especially Excel.
• Experience with ERP or warehouse management systems.
• Strong communication skills for supplier and team interaction.
• High accuracy in documenting and tracking goods.
• Understanding of international shipping regulations.

Responsibilities

• Prepare and manage shipping documentation.
• Book collections with freight forwarders and carriers.
• Process orders and generate shipping labels.
• Address shipping delays and discrepancies.
• Perform administrative tasks like invoice checking.

Skills

Proficiency in Microsoft Office

Experience with ERP systems

Strong written and verbal communication skills

High level of accuracy

Understanding of Incoterms

Ability to prioritize tasks

Job description

Overview

A well established organisation are looking for a permanent Shipping Controller to join their team in Epping. This position requires full on site presence and is offering a salary of up to £45,000.

Responsibilities

• Documentation & Compliance: Prepare, verify, and manage shipping documentation, including commercial invoices, packing lists, air waybills, and certificates of origin for import/export compliance.
• Coordination: Book collections with freight forwarders, carriers, and courier partners while acting as a main point of contact for shipping inquiries.
• Order Processing: Process orders, generate shipping labels, and update internal databases to reflect real-time status.
• Customer Service: Address shipping delays, damages, or discrepancies with customers, Sales, or Customer Relationship teams.
• Operational Support: Perform administrative tasks like invoice checking, inventory tracking, and updating master reporting sheets.

Person Specification

• Technical Skills: Proficiency in Microsoft Office (especially Excel) and experience with ERP systems or warehouse management systems.
• Communication: Strong written and verbal communication skills for liaising with suppliers, carriers, and internal teams.
• Attention to Detail: High level of accuracy in verifying, documenting, and tracking goods.
• Industry Knowledge: Understanding of Incoterms, international shipping regulations, and dangerous goods handling.
• Organisation: Ability to prioritise tasks, manage time effectively, and handle multiple shipments simultaneously.

Salary

Up to £45,000

This position requires full on site presence.

This role will be well suited to you if you have held a role within supply chain as a shipping coordinator, logistics coordinator, freight coordinator, shipping supervisor, supply chain coordinator, logistics administrator, import/export coordinator or shipping clerk.