Shift Supervisor - Lead Coffee Team, Flexible Hours, Bonus

EG Group; Montrose; Presencial; GBP 15 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free beverage on every shift

24/7 Virtual GP

Wellbeing Service

Employee Assistance Programme

Career progression opportunities

Access to online learning library

Compassionate leave

Life Assurance

Guaranteed contracted hours

EG Cares benefits & discounts

Resumo da oferta

EG Group in the United Kingdom is seeking a Starbucks Shift Supervisor to oversee daily store operations, lead the team, and ensure products are fresh and ready while providing outstanding customer service.

You will partner with the Store Manager to manage shifts, motivate staff, and uphold brand standards across beverages, food, and service. This role offers full-time hours and a supportive team environment.

Qualificações

• Previous supervisory experience is preferred, but not essential.
• Experience in hospitality, retail, or a customer-focused environment.
• A passion for delivering excellent customer service and creating great experiences.
• Confidence to lead, motivate, and support a team in a fast-paced environment.
• A proactive attitude with the ability to make decisions and take ownership.
• Strong communication and organisational skills.
• A willingness to learn, develop, and take the next step in your career.
• Enthusiasm to make an impact and help drive team success.

Responsabilidades

• Lead and inspire the team by supervising daily operations, delegating tasks, and motivating colleagues to deliver great results while supporting their training and development.
• Create exceptional customer experiences by building a welcoming atmosphere, delivering outstanding service, and helping customers discover products they’ll love.
• Support smooth store operations by assisting the Store Manager with stock control, ordering, banking, and administration while maintaining accurate records.
• Champion quality and safety by taking an active role in food preparation, ensuring high standards of food safety, health and safety, and cleanliness are maintained throughout the store.
• Keep the store looking its best by creating an inviting, vibrant, and well-presented environment where customers and colleagues enjoy spending time.
• Lead by example every day by setting high standards, supporting the team during busy periods, and stepping in to keep operations running smoothly when needed.
• Craft great products with confidence by preparing coffee, food, and beverages to brand standards, delivering quality and consistency with every order.

Conhecimentos

Supervisory experience

Customer service

Leadership

Communication skills

Decision making

Descrição da oferta de emprego

EG Group in the United Kingdom is seeking a Starbucks Shift Supervisor to oversee daily store operations, lead the team, and ensure products are fresh and ready while providing outstanding customer service.

You will partner with the Store Manager to manage shifts, motivate staff, and uphold brand standards across beverages, food, and service. This role offers full-time hours and a supportive team environment.