Shift Supervisor - Lead a Fast-Paced Coffee Team

EG Group; Dewsbury; Híbrido; GBP 18.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Starbucks discount 30%

Quarterly bonus incentive

EG Cares benefits platform

Descripción de la vacante

EG Group in Dewsbury is seeking a Starbucks Shift Supervisor to lead a fast-paced team, ensure product freshness and outstanding customer service. You’ll cover shifts in the Store Manager’s absence, oversee daily operations, and help maintain store standards while training colleagues.

The role offers flexible hours, a minimum 8 hours per week, and defined hourly rate of £13.55. Join us to drive excellent customer experiences, manage shifts, and contribute to a busy, customer-focused environment

Formación

• Previous supervisory experience is preferred, but not essential.
• Experience in hospitality, retail, or a customer-focused environment.
• A passion for delivering excellent customer service and creating great experiences.
• Confidence to lead, motivate, and support a team in a fast-paced environment.
• A proactive attitude with the ability to make decisions and take ownership.
• Strong communication and organisational skills.
• A willingness to learn, develop, and take the next step in your career.
• Enthusiasm to make an impact and help drive team success.

Responsabilidades

• Lead and inspire the team by supervising daily operations, delegating tasks, and motivating colleagues to deliver results.
• Create exceptional customer experiences by building a welcoming atmosphere and delivering outstanding service.
• Support smooth store operations by assisting the Store Manager with stock control, ordering, banking, and administration.
• Champion quality and safety by ensuring high standards of food safety, health and safety, and cleanliness.
• Keep the store looking its best by maintaining a inviting, vibrant environment.
• Lead by example every day by setting high standards and supporting the team during busy periods.
• Craft great products with confidence by preparing coffee, food, and beverages to brand standards.

Conocimientos

Leadership

Customer service

Team supervision

Communication

Organisational skills

Descripción del empleo

EG Group in Dewsbury is seeking a Starbucks Shift Supervisor to lead a fast-paced team, ensure product freshness and outstanding customer service. You’ll cover shifts in the Store Manager’s absence, oversee daily operations, and help maintain store standards while training colleagues.

The role offers flexible hours, a minimum 8 hours per week, and defined hourly rate of £13.55. Join us to drive excellent customer experiences, manage shifts, and contribute to a busy, customer-focused environment