Shift Supervisor – Lead a Dynamic Football Centre

Goals; Willenhall; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading sports facility operator in Willenhall seeks a Shift Supervisor to deliver top-quality service and maximize game participation. Responsibilities include managing a team and innovating customer engagement. Ideal candidates have supervisory experience and enjoy a dynamic working environment. The role offers competitive pay, training opportunities, and a chance to progress within the company, making it perfect for those passionate about sports and customer service.

Benefits

Birthday Holiday

Paid breaks

Pension scheme

Employee assistance careline

Bonus scheme based on KPIs

Team incentives

50% Discount on products

Free individual pitch hire

Annual events

Uniform provided

Qualifications

• Experience in managing and leading a team effectively.
• Ability to engage with customers creatively using social media.
• Strong interpersonal skills to build rapport with customers.

Responsibilities

• Provide top-quality service to players.
• Promote and maximize the number of games played.
• Meet and exceed income targets and KPIs.

Skills

People management

Innovation

Interpersonal

Organisation

Job description

A leading sports facility operator in Willenhall seeks a Shift Supervisor to deliver top-quality service and maximize game participation. Responsibilities include managing a team and innovating customer engagement. Ideal candidates have supervisory experience and enjoy a dynamic working environment. The role offers competitive pay, training opportunities, and a chance to progress within the company, making it perfect for those passionate about sports and customer service.