Shift Supervisor: Customer Experience & Team Coach

Starbucks Elsham A18/M180 Barnetby; Elsham, Barnetby le Wold; Presencial; GBP 15.000 - 21.000; A tiempo parcial

Descripción de la vacante

Starbucks Elsham A18/M180 Barnetby is seeking a proactive team member to support store operations during shifts. You will help manage the team, maintain high standards of service, and ensure a smooth customer experience in a fast-paced retail environment.

The role emphasizes collaboration, reliability and a customer-first mindset, with opportunities to develop leadership skills in a busy store setting.

Formación

• 1 year customer service or retail experience.
• Ability to guide and coach a shift team.
• Strong communication and interpersonal skills.
• Familiarity with cash handling and POS systems.

Responsabilidades

• Assist store manager in executing store operations during shifts.
• Delegate tasks to partners to maintain daily standards.
• Deliver proactive customer service and resolve issues quickly.
• Coach and support team performance during the shift.
• Ensure adherence to cash handling, safety and health guidelines.
• Maintain attendance and punctuality for shift coverage.
• Support onboarding and training of new partners.

Conocimientos

Leadership

Customer service

Communication

Teamwork

Educación

High school diploma or equivalent

Descripción del empleo

Starbucks Elsham A18/M180 Barnetby is seeking a proactive team member to support store operations during shifts. You will help manage the team, maintain high standards of service, and ensure a smooth customer experience in a fast-paced retail environment.

The role emphasizes collaboration, reliability and a customer-first mindset, with opportunities to develop leadership skills in a busy store setting.