Shift Lead & Customer Experience Coach

Starbucks Ipswich Westgate Street; Ipswich; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay & tips

Coffee perks & partner discounts

People-first culture

Job summary

Starbucks Ipswich Westgate Street is seeking a Shift Supervisor to support store operations, collaborating with the Store Manager to maintain a customer-focused environment and efficient shift execution.

You will lead baristas, uphold Starbucks standards, manage tills, ensure product quality, and help train the team. The role offers opportunities for growth in a friendly, fast-paced atmosphere with flexibility for varied shifts.

Qualifications

• Experience in retail or food service preferred.
• Strong leadership and team coaching skills.
• Excellent communication and problem-solving abilities.
• Ability to stay calm and multitask in a fast-paced environment.

Responsibilities

• Open and/or close the store following procedures.
• Lead shifts and supervise baristas.
• Manage till counts, cash handling, and register accuracy.
• Uphold beverage/food quality and Starbucks recipes.
• Maintain inventory and assist with ordering.

Skills

Leadership

Customer service

Cash handling

Multi-tasking

Communication

Job description

Starbucks Ipswich Westgate Street is seeking a Shift Supervisor to support store operations, collaborating with the Store Manager to maintain a customer-focused environment and efficient shift execution.

You will lead baristas, uphold Starbucks standards, manage tills, ensure product quality, and help train the team. The role offers opportunities for growth in a friendly, fast-paced atmosphere with flexibility for varied shifts.