Shift Supervisor

Bell - AYLESBURY - 183369; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A premium country pub is seeking a Shift Supervisor to lead a team and provide excellent customer service. The ideal candidate will oversee daily operations, serve guests, and maintain safety and cleanliness standards. With a commitment to training and mentoring team members, you will create a welcoming environment for guests and encourage a positive team culture. Competitive salary and various benefits available, including discounts across all brands and a supportive workplace.

Benefits

33% dining discount

20% discount for friends and family

Wagestream financial toolkit

Pension plan

28 days paid holiday

High-street shopping discounts

Free shares for employees

Free employee support helpline

Qualifications

• Passion for delivering excellent customer service.
• Experience in a supervisory role preferred.
• Ability to train and mentor team members.

Responsibilities

• Oversee day-to-day operations, serving guests.
• Lead and motivate the team effectively.
• Ensure cleanliness and safety standards are maintained.

Skills

Leadership

Customer service

Teamwork

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Bell, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline – to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary