Shift Supervisor

SSP Food Travel Experts; Crumlin; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group in Northern Ireland is seeking a Shift Supervisor for its operations at Belfast International Airport. The role involves overseeing daily operations, leading a team, and ensuring excellent customer service in a fast-paced environment. Candidates should have strong leadership skills and experience in hospitality or retail. The position offers competitive pay, employee discounts, and comprehensive training programs. Join us to shape the atmosphere and lead a dedicated team!

Benefits

Discounted Meal

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Health & Wellbeing Support

Qualifications

• Five years of references and a Criminal Record Check required.
• Must be 18 years or older for certain tasks and shifts.
• Previous team leadership experience in fast-paced environments preferred.

Responsibilities

• Oversee daily operations, opening and closing the premises.
• Lead the team through busy shifts, maintaining a positive atmosphere.
• Inspire team members to deliver excellent customer service.
• Monitor unit performance and advocate for continuous improvement.

Skills

Leadership

Customer service

Problem-solving

Hospitality experience

Job description

SHIFT SUPERVISOR - BELFAST INTERNATIONAL AIRPORT, BURGER KING

Pay Rate: £13.80 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £15.30 per hour.

We have Full Time (40hrs) roles available.

Hours of operation are 3:00 am to 12:00 am. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Shift Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Shift Supervisor role’s got your name on it.
• 5 years of references and Criminal Record Check required.
• Due to some responsibilities within the Shift Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SHIFT SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!

AS A SHIFT SUPERVISOR WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Shift Supervisor!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

Airport only: Please note all successful candidates are required to provide a full 5 year work history and undergo a Criminal Record Check to comply with Airport Security regulations.
Fancy finding out more? Apply now!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.