Shift Supervisor

Starbucks Coffee Company; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury fashion house in London seeks a Stock Supervisor to manage inventory and support daily store operations. The role requires experience in stock management, preferably in a luxury context, with flexible scheduling. Applicants should be highly organized, proactive, and fluent in English. This full-time position is split between two stores, Mount Street and Sloane Street, focusing on optimizing stockroom efficiency and operational compliance.

Qualifications

• Previous experience in stock management, ideally within the luxury sector.
• Able to work a flexible schedule, including evenings and weekends as required.
• Fluent in English, both written and spoken; additional languages are a plus.

Responsibilities

• Oversee and maintain accurate inventory levels and ensure the stockroom is organized.
• Receive, process and organize incoming stock.
• Prepare and dispatch outgoing stock, including transfers and returns.
• Support the team in daily store operations and ensure smooth back-of-house functionality.
• Monitor and contribute to achieving Key Performance Indicators (KPIs).
• Execute and improve workflows to optimize store efficiency.

Skills

Stock management

Inventory control

Team collaboration

Multitasking

Problem-solving

Fluent in English

Job description

TOTEME is looking for a Stock Supervisor to join our teams at Mount Street and Sloane Street in London. In this role, you will manage back‑of‑house operations for both stores, including stockroom organization and inventory control, while supporting the store team in delivering an exceptional client experience on the shop floor. You will collaborate closely with the Retail, Buying, Planning and Client Services teams. Reporting directly to the Store Manager, you will divide your time between the two stores, spending four days per week at Mount Street and one day per week at Sloane Street.

As a pivotal role you will support the Store Manager by overseeing all stock and operational processes, ensuring smooth, efficient and compliant operations from back‑of‑house through to front‑of‑house. You'll take the lead on stock procurement, tracking and flow, working both independently and as part of a team.

Responsibilities

• Oversee and maintain accurate inventory levels and ensure the stockroom is always organized.
• Receive, process and organize incoming stock.
• Prepare and dispatch outgoing stock, including transfers and returns.
• Support the team in daily store operations and ensure smooth back‑of‑house functionality.
• Monitor and contribute to achieving Key Performance Indicators (KPIs) and business targets.
• Execute and improve workflows to optimize store efficiency, both independently and as part of a team.
• Serve as a point of contact between the store and cross‑functional departments.
• Participate in and contribute to TOTEME's social and environmental sustainability strategy.

Qualifications

• Previous experience in stock management, ideally within the luxury sector.
• Able to work a flexible schedule, including evenings and weekends as required.
• Fluent in English, both written and spoken; additional languages are a plus.

About You

• Highly organized with a natural ability to create efficient workflows.
• Proactive, results‑driven, and detail‑oriented.
• Capable of multitasking and resolving challenges with a calm, solution‑focused approach.
• Adaptable and open‑minded, with a collaborative and positive attitude.

This is a full‑time position across TOTEME's Mount Street and Sloane Street stores in London, with a start date as soon as possible.

TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. We welcome all applicants and recruit on the basis of skills and experience.