Shift Manager: People-First Leader, Growth & Travel

Joe & the Juice / United Kingdom; Dartford; On-site; GBP 17,000 - 23,000; Full time

Job summary

Joe & The Juice in the United Kingdom is seeking a Shift Manager to supervise daily operations on your shift, uphold service standards, and deliver outstanding guest experiences.

You will lead Juicers, train staff daily, ensure food and bar safety, and support the store management team to drive operational excellence and financial performance.

Join a fast-paced, people-centric culture where many leaders started behind the bar and growth opportunities span across cities, countries, and roles.

Responsibilities

• DCWF: Ensure DCWF is executed to the highest possible standards by following the set structure and by observing operational gaps based on traffic in the store. Delegate tasks accordingly to maintain a focused and productive team and follow up on the execution with corrective and acknowledging feedback.
• Cleanliness & Standards: Oversee, delegate, and follow up on checklists in the task-monitoring system to ensure adherence with our food & bar safety principles: Pink Standard. Responsible for honest documentation and reporting any malfunctions or issues in the store.
• Juicer Training: Carry out planned Juicer training following our global training mantra: “Knowledge - Training – Practice – Validation” leading to skilled, engaged, and dedicated team members.
• Guest Experience: Lead by example, encourage, and follow up on the team to deliver exceptional guest experience through our brand behaviour principles. Furthermore, ensuring guest satisfaction by handling in-store guest feedback professionally.
• Financial Accountability: Monitor and optimize the sales performance during shifts by communicating and following up on daily commercial targets. Carry out deliveries, including reporting, and supervising general type-in culture.

Job description

Joe & The Juice in the United Kingdom is seeking a Shift Manager to supervise daily operations on your shift, uphold service standards, and deliver outstanding guest experiences.

You will lead Juicers, train staff daily, ensure food and bar safety, and support the store management team to drive operational excellence and financial performance.

Join a fast-paced, people-centric culture where many leaders started behind the bar and growth opportunities span across cities, countries, and roles.