Shift Manager - Lead Teams, Deliver Friendly Service

Greggs; Beverley; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit share 10%

Health and Wellbeing App

Holiday entitlement grows

Colleague share plans

Pension scheme 7%

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs Beverley is seeking a Shift Manager to lead the shop when the Manager isn’t around, engaging and motivating the team to deliver a brilliant customer experience across in-store, delivery, Click+Collect and drive-thru channels.

You’ll inspire the team, serve customers quickly and warmly, prepare products including sandwiches and oven management, ensure displays are stocked, and keep the shop clean and presentable while upholding our standards.

Qualifications

• Demonstrate natural leadership and customer service excellence.
• Supportive of an inclusive culture and teamwork.

Responsibilities

• Inspire the team to deliver excellent shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products, including sandwiches and ovens.
• Keep displays stocked with variety for customers.
• Maintain a clean, tidy and presentable shop.

Skills

Leadership

Customer service

Team supervision

Communication

Job description

Greggs Beverley is seeking a Shift Manager to lead the shop when the Manager isn’t around, engaging and motivating the team to deliver a brilliant customer experience across in-store, delivery, Click+Collect and drive-thru channels.

You’ll inspire the team, serve customers quickly and warmly, prepare products including sandwiches and oven management, ensure displays are stocked, and keep the shop clean and presentable while upholding our standards.