Shift Leader: Inspire Teams & Delight Customers

Greggs plc; Kingswood; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Colleague discount up to 50%

Free hot drinks on shift

Job summary

Greggs plc in Kingswood is seeking a Shift Manager to lead the shop when the Manager isn’t around, motivating the team and ensuring every customer experiences great service. You’ll oversee in-shop, delivery, Click + Collect, and drive-thru channels, and keep the shop running smoothly.

Your day will include inspiring staff to uphold high standards, serving customers quickly and cheerfully, preparing products like sandwiches, stocking displays, keeping the shop clean, and modelling reliable

Qualifications

• Previous team supervisory experience in a similar, customer-focused environment.
• Reliable and able to demonstrate natural leadership with a passion for exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Ensure displays are fully stocked with a wide range of choices.
• Keep the shop clean, tidy and presentable.
• Be reliable with leadership abilities and motivate others to deliver great service.

Skills

Team leadership

Customer service

Job description

Greggs plc in Kingswood is seeking a Shift Manager to lead the shop when the Manager isn’t around, motivating the team and ensuring every customer experiences great service. You’ll oversee in-shop, delivery, Click + Collect, and drive-thru channels, and keep the shop running smoothly.

Your day will include inspiring staff to uphold high standards, serving customers quickly and cheerfully, preparing products like sandwiches, stocking displays, keeping the shop clean, and modelling reliable