Shift Manager - Lead Team, Deliver Wow Customer Experience

Greggs PLC; Tadworth; Sur place; GBP 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Holiday entitlement grows

Colleague share plans

Pension scheme matching 7%

Employee assistance app

Long service awards

Savings and discounts

Résumé du poste

Greggs PLC is seeking a Shift Manager to lead a busy shop and keep operations running smoothly when the Manager isn’t present. You will motivate the team, ensure excellent service across in-store, delivery, Click+Collect and drive-thru channels, and create a brilliant customer experience.

You’ll oversee shift delivery, stock displays, product preparation and a clean, welcoming store environment, with opportunities for progression and a range of benefits including weekly pay, discounts, free

Qualifications

• You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
• If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.

Responsabilités

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable
• Look after the shop when the Manager is not around

Connaissances

Leadership

Customer service

Description du poste

Greggs PLC is seeking a Shift Manager to lead a busy shop and keep operations running smoothly when the Manager isn’t present. You will motivate the team, ensure excellent service across in-store, delivery, Click+Collect and drive-thru channels, and create a brilliant customer experience.

You’ll oversee shift delivery, stock displays, product preparation and a clean, welcoming store environment, with opportunities for progression and a range of benefits including weekly pay, discounts, free