Shift Manager: Lead Customer-Focused Retail Team

Greggs; East Midlands; Presencial; GBP 16 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Colleague discount

Free hot drinks

Paid breaks

Profit sharing 10%

Health and Wellbeing App

Growing holiday entitlement

Share plans

Pension scheme with 7% match

Employee assistance app

Resumo da oferta

Greggs in the East Midlands region is recruiting a Shift Manager to lead the shop when the Manager isn’t present. You will motivate the team, ensure customers have a brilliant experience, and oversee preparation of products and oven management.

You will oversee in-store, delivery, Click+Collect and drive-thru orders, while maintaining shop standards and a welcoming environment for customers and colleagues alike.

Qualificações

• Previous supervisory experience in a customer-focused environment.
• Proven ability to lead a team and maintain standards.

Responsabilidades

• Lead the shop when the Manager isn’t around.
• Inspire the team to deliver great results and maintain standards.
• Prepare products, including sandwiches and ovens.
• Ensure displays are stocked and shop is presentable.
• Provide fast, friendly service to customers across channels.

Conhecimentos

Leadership

Customer service

Team motivation

Communication

Reliability

Inclusive culture

Descrição da oferta de emprego

Greggs in the East Midlands region is recruiting a Shift Manager to lead the shop when the Manager isn’t present. You will motivate the team, ensure customers have a brilliant experience, and oversee preparation of products and oven management.

You will oversee in-store, delivery, Click+Collect and drive-thru orders, while maintaining shop standards and a welcoming environment for customers and colleagues alike.