Shift Manager — Lead a Customer-Focused Retail Team

Greggs; Swindon; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Share of profits

Health and wellbeing app

Holiday entitlement

Pension scheme

Long service awards

Savings and discounts

Job summary

Greggs seeks a Shift Manager to join our Kingsditch Lane store. You’ll be part of the management team, stepping in when the Manager isn’t available and motivating colleagues to deliver excellent customer service.

You’ll lead by example, oversee shifts, prepare products including sandwiches, manage ovens, keep displays stocked, and ensure the shop is clean and welcoming. We offer rewards, support, and a strong team culture.

Qualifications

• Reliable with natural leadership abilities.
• Strong focus on delivering excellent customer service.
• Able to work in a fast-paced retail environment.

Responsibilities

• Inspire the team to deliver exceptional results and maintain high shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products, including sandwiches, and manage ovens.
• Keep displays fully stocked with a wide range of options.
• Ensure the shop is clean, tidy and presentable at all times.

Skills

Leadership

Customer service

Reliability

Team motivation

Job description

Greggs seeks a Shift Manager to join our Kingsditch Lane store. You’ll be part of the management team, stepping in when the Manager isn’t available and motivating colleagues to deliver excellent customer service.

You’ll lead by example, oversee shifts, prepare products including sandwiches, manage ovens, keep displays stocked, and ensure the shop is clean and welcoming. We offer rewards, support, and a strong team culture.