Shift Manager: Lead a fast, customer-first team

Greggs PLC; Livingston; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Wellbeing app

Pension scheme

Holiday entitlement

Share plans

Savings and discounts

Long service awards

Job summary

Greggs plc is seeking a Shift Manager in the United Kingdom to lead a busy shop, support the Store Manager, and ensure a first-class customer experience across in-store, delivery, Click+Collect and drive-thru channels.

You will inspire and develop the team, manage shifts, prepare products, and maintain displays while keeping the shop clean and welcoming. A competitive hourly rate and benefits are offered.

Qualifications

• Experience supervising a team in a customer-focused environment.
• Strong leadership and communication skills.
• Ability to manage shifts and deliver exceptional service.

Responsibilities

• Inspire the team to deliver amazing results and maintain the shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including sandwich making and oven management.
• Ensure displays are fully stocked with a wide range of products.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Communication

Job description

Greggs plc is seeking a Shift Manager in the United Kingdom to lead a busy shop, support the Store Manager, and ensure a first-class customer experience across in-store, delivery, Click+Collect and drive-thru channels.

You will inspire and develop the team, manage shifts, prepare products, and maintain displays while keeping the shop clean and welcoming. A competitive hourly rate and benefits are offered.