Shift Manager: Lead a Fast, Friendly Customer Experience

Greggs plc; Tees Valley; Hybrid; GBP 1,515,000 - 1,791,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Generous holiday entitlement

Share plans

Pension scheme (7% match)

Employee assistance app

Long service awards

Discounts on everyday shopping

Job summary

Greggs plc is hiring a Shift Manager in the United Kingdom. You will lead the shop in the Manager’s absence, engaging and motivating the team to deliver an amazing customer experience across in-shop, delivery, Click + Collect and drive-thru channels.

You’ll supervise and support a fast-paced team, ensuring the shop runs smoothly and customers are served with a friendly, efficient approach. We offer a range of benefits including weekly pay, colleague discounts up to 50%, free hot drinks on shift,

Qualifications

• Reliable leadership with a passion for customer service.
• Experience supervising a team in a customer-focused environment.

Responsibilities

• Look after the shop and team during the Manager's absence.
• Inspire and motivate the team to deliver excellent service.
• Prepare products (sandwiches) and manage ovens.
• Keep displays fully stocked and shop tidy.

Job description

Greggs plc is hiring a Shift Manager in the United Kingdom. You will lead the shop in the Manager’s absence, engaging and motivating the team to deliver an amazing customer experience across in-shop, delivery, Click + Collect and drive-thru channels.

You’ll supervise and support a fast-paced team, ensuring the shop runs smoothly and customers are served with a friendly, efficient approach. We offer a range of benefits including weekly pay, colleague discounts up to 50%, free hot drinks on shift,