Shift Manager: Lead a Dynamic, Customer‑First Team

Greggs plc; Broadbridge Heath; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health app and remote GP

Holiday entitlement growing with you

Colleague share plans

Pension scheme with up to 7% match

Employee assistance app

Long service awards

Savings and discounts for everyday use

Job summary

Greggs plc in Broadbridge Heath is seeking a Shift Manager to look after the shop when the Manager is not around and to motivate the team to deliver an exceptional customer experience. You will lead by example, ensure products are prepared, and keep displays fully stocked while maintaining a clean, inviting store environment.

You will help drive great service across in-store and online orders, enjoy weekly pay, staff discounts, and a supportive culture that rewards long service and teamwork.

Qualifications

• Experience supervising a team in a customer-focused environment.
• Strong leadership and people management skills.
• Reliable and flexible with a can-do attitude.

Responsibilities

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products such as sandwiches and manage ovens.
• Keep displays stocked and the shop looking clean and presentable.
• Ensure the shop runs smoothly during your shift and supports the Manager.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs plc in Broadbridge Heath is seeking a Shift Manager to look after the shop when the Manager is not around and to motivate the team to deliver an exceptional customer experience. You will lead by example, ensure products are prepared, and keep displays fully stocked while maintaining a clean, inviting store environment.

You will help drive great service across in-store and online orders, enjoy weekly pay, staff discounts, and a supportive culture that rewards long service and teamwork.