Shift Manager: Lead a Customer-First Retail Team

Greggs; Greenock; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

We share 10% of all our profits

Health and Wellbeing App

Holiday entitlement that grows

Colleague share plans

Pension scheme

Employee assistance app and helpline

Longserviceawards

Savings and discounts

Job summary

Greggs in Greenock is seeking a Shift Manager to lead the shop when the Manager is away. You’ll motivate the team, ensure excellent customer service, and oversee in-store, delivery, and online order channels.

Typical shifts involve inspiring staff, serving customers promptly, preparing food items, and keeping the shop clean and well-presented. A focus on teamwork and a welcoming environment is essential for success in this role.

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities.

Responsibilities

• Inspire the team to deliver results and maintain shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Keep displays stocked and the shop tidy and presentable.

Skills

Leadership

Customer service

Staff supervision

Job description

Greggs in Greenock is seeking a Shift Manager to lead the shop when the Manager is away. You’ll motivate the team, ensure excellent customer service, and oversee in-store, delivery, and online order channels.

Typical shifts involve inspiring staff, serving customers promptly, preparing food items, and keeping the shop clean and well-presented. A focus on teamwork and a welcoming environment is essential for success in this role.