Shift Manager — Lead a Fast, Customer-First Retail Team

Greggs; Busby; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Share of profits (10%)

Pension scheme matching up to 7%

Health and Wellbeing App

Holiday entitlement growth

Job summary

Greggs is seeking a Shift Manager to lead day-to-day shop operations at Busby Road, Clarkston. You will drive great customer service, motivate the team, and ensure the shop runs smoothly when the Manager is away.

You’ll oversee product prep, oven management, and stock levels to keep displays inviting and the shop tidy. Join a busy Retail North site and help deliver a brilliant in-store and online ordering experience across multiple channels.

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Availability for shifts including weekdays and weekends.
• Reliable with natural leadership abilities and a passion for service.

Responsibilities

• Inspire the team to deliver excellent standards in the shop.
• Lead by example and serve customers promptly and kindly.
• Prepare products, including sandwiches and ovens management.
• Ensure displays are fully stocked and shop is clean and presentable.
• Support store operations to maintain a positive customer experience.

Skills

Leadership

Customer service

Team motivation

Reliability

Inclusive culture awareness

Job description

Greggs is seeking a Shift Manager to lead day-to-day shop operations at Busby Road, Clarkston. You will drive great customer service, motivate the team, and ensure the shop runs smoothly when the Manager is away.

You’ll oversee product prep, oven management, and stock levels to keep displays inviting and the shop tidy. Join a busy Retail North site and help deliver a brilliant in-store and online ordering experience across multiple channels.