Shift Manager – Lead 80+ Team, Night & Weekend Ops

McDonald’s; Manchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading fast-food chain in Manchester is seeking a Shift Manager to oversee a high-volume restaurant. This role involves leading a team of over 80 employees, ensuring operational excellence, and maintaining customer satisfaction. Candidates should have a background in retail or hospitality, strong leadership skills, and the ability to work flexible shifts, including weekends and nights. Various benefits include holiday pay, a pension scheme, and employee discounts.

Benefits

Holiday pay

Enrollment in pension scheme

Meal allowance

Employee discounts

Well-being support

Premium shift pay

Qualifications

• Experience managing and leading teams in a customer-focused environment.
• Ability to adapt to varied shift patterns, including weekends and nights.
• Strong interpersonal skills with a positive attitude.

Responsibilities

• Orient, assist, and coach employees to achieve shift work requirements.
• Ensure quality and customer service standards are consistently met.
• Manage operations and solve any operational problems.

Skills

Leadership

Interpersonal skills

Problem-solving

Customer service

Job description

A leading fast-food chain in Manchester is seeking a Shift Manager to oversee a high-volume restaurant. This role involves leading a team of over 80 employees, ensuring operational excellence, and maintaining customer satisfaction. Candidates should have a background in retail or hospitality, strong leadership skills, and the ability to work flexible shifts, including weekends and nights. Various benefits include holiday pay, a pension scheme, and employee discounts.