Shift Manager

Five Guys; Tyburn; On-site; GBP 24,000 - 30,000; Full time

Job summary

A popular fast-food chain is seeking an enthusiastic Shift Manager in Tyburn, England. The ideal candidate will support management to deliver perfect burgers and fries, while leading their team and cultivating a positive work environment. Responsibilities include ensuring high standards of customer service and operational efficiency. This position offers various rewards including bonuses, paid holidays, and team events. If you’re passionate about leading and customer satisfaction, apply now!

Benefits

Achievable bonus scheme up to 10%

Free burgers, fries, and shakes while on shift

Paid holidays (28 days)

Employee discount program

Access to financial wellbeing app

Qualifications

• Experience in a managerial role or team leadership.
• Ability to demonstrate Five Guys values.
• Strong communication and customer service skills.

Responsibilities

• Support General and Assistant Managers in shift operations.
• Ensure high-quality food production and customer satisfaction.
• Lead the team by example and maintain a positive work environment.

Skills

Leadership

Customer service

Team management

Job description

In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.

Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.

REWARDS

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to£2,
• Long service Love2Shop voucher reward - 5 years £, 10 years £1,
• 28 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

• Days out and social events
• Team competitions – “Fry Cup” and “Olympics”
• Five Guys Perks – employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS A SHIFT MANAGER YOU’LL BE

• Responsible for Crew & Quality Control
• Supporting the General Manager in the delivery of perfect burgers and fries while providing a “above & beyond” experience for your team and customers
• Creating an awesome working environment where people are happy to come to work and have fun!
• Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
• You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
• You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area

AS A SHIFT MANAGER YOU’LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People - Leading from the front and being hands on
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow - we can provide you with the right tools to build a career with us
• Your next step would be an Assistant Manager
• Five Guys isn’t just a job – it can be a career!