Shift Leader - Retail Team, Flexible Hours & Growth

Tesco; York and North Yorkshire; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Holiday allowance

Personal day

Bank holidays

Colleague discounts

Wellbeing services

Life cover

Job summary

Tesco is seeking a Shift Lead to drive in-store customer experience. The role offers varied hours, with a guaranteed minimum weekly schedule, and opportunities to grow within the business. You will lead a team across store operations, ensuring great service and smooth day-to-day running.

The position requires being over 18, with prior retail team leadership experience. Competitive hourly pay starts from £15.59, rising in certain locations, with additional payments possible.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service and communication skills.
• Able to motivate and coach colleagues.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Job description

Tesco is seeking a Shift Lead to drive in-store customer experience. The role offers varied hours, with a guaranteed minimum weekly schedule, and opportunities to grow within the business. You will lead a team across store operations, ensuring great service and smooth day-to-day running.

The position requires being over 18, with prior retail team leadership experience. Competitive hourly pay starts from £15.59, rising in certain locations, with additional payments possible.