Shift Leader, Retail Team: Flexible Hours & Growth

Tesco; Leeds; On-site; GBP 32,000 - 35,000; Part time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague discounts

Wellbeing services

Life cover

Pension with employer contributions

Cycle-to-work scheme

Job summary

Tesco is seeking a Shift Lead to help drive a high standard of service in-store. You will oversee daily operations, guide colleagues and ensure an excellent shopping experience for customers across shifts.

The role offers flexible working patterns and the chance to grow within Tesco, with a focus on teamwork, inclusivity and community impact. A commitment to great service and staff development is essential.

Qualifications

• Candidates must have experience leading teams in a fast-paced retail environment.
• Strong customer service ethos and ability to deliver great service.
• Clear communicator who keeps the team informed using various methods.
• Natural leader who motivates and inspires others to achieve results.

Responsibilities

• Lead the in-store team to deliver a great customer experience.
• Work across all store areas and act as the go-to for day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Confidently lead the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and model excellent service.
• Seek opportunities to serve customers, communities and the planet a little better every day.

Skills

Team leadership

Customer service

Communication

People management

Inclusive teamwork

Job description

Tesco is seeking a Shift Lead to help drive a high standard of service in-store. You will oversee daily operations, guide colleagues and ensure an excellent shopping experience for customers across shifts.

The role offers flexible working patterns and the chance to grow within Tesco, with a focus on teamwork, inclusivity and community impact. A commitment to great service and staff development is essential.